You will need to know at least one family member’s name and birth date, as it is stored in our database. You will be asked to enter the last name, first name, e-mail address and password. E-mail address and password do not have to exist in the system prior to the first log-in. The e-mail address you enter will be stored on the account record of the family member you log in as. Your password is automatically set to the first initial of your first name + first initial of your last name + date of birth (mmddyy). example for John Doe born 02/01/1968: JD020168. We strongly recommend that you change your password after you log in the first time.
Updating Your Personal Information in our Database
You can update your address, phone number, e-mail address and web password by clicking the “my information” button on the left menu bar. When your information screen comes up, make your changes and click “update info”. You cannot change your name and birth date via the web.
We strongly encourage you to change the password on each family members record. To keep things simple you may wish to make the password the same for all family members. If you enter the same e-mail address and password for the entire family, the family member with the lowest numerical ID# (shown to the left of each name on the family list) is the record you will be on when you log in each time.
All transactions done on-line are “real time” meaning that they happen directly on our server along with transactions that are taking place at our Member Services Desk.
Be sure you are on the participant’s record.
When using our on-line services, activity is recorded on the record of the person whose name appears after the word “Hello:” at the top of the screen. When registering for a program, be sure that the program participant’s name appears at the top of the page when selecting the program. For parent/child programs, we consider the child the participant.
We ask that you always click the “Log Out” button on the left menu bar of our web services site before closing your Internet window. This is especially important if you have placed any programs in a cart but not “checked out”. Programs left in a cart will be left in limbo if the on-line session is closed improperly. This could leave valuable class slots unavailable to anyone, including you if you decide to return later to register.
Small but Mighty Checklist
